If you’re outside the U.S., learn more about international shipping here.
|Dispatch Centre||Shipping Option||Est. Delivery Time*||Orders < $49 USD||Orders $49+ USD||Orders $189+ USD|
|U.S. Warehouse||Standard||4-7 days||$3.99 USD||Free||/|
|U.S. Express||2-5 days||$12.8 USD||$12.8 USD||Free|
|Global Warehouse||Standard||7-15 days||$3.99 USD||Free||/|
|Express||7-15 days||$12.8 USD||$12.8 USD||Free|
CANADA, AUSTRALIA, JAPAN
|Shipping Option||Est. Delivery Time*||Orders < $49 USD||Orders $49+ USD|
|Standard||15-28 days||$3.99 USD||Free|
GERMANY, SPAIN, ITALY
|Country||Shipping Option||Est. Delivery Time*||Orders < $89 USD||Orders $89+ USD|
|Germany||Standard||14-21 days||$8.49 USD||Free|
|Spain||Standard||14-21 days||$8.49 USD||Free|
|Italy||Standard||14-21 days||$8.49 USD||Free|
* Delivery Time includes 1-3 days required to process your order from the date your order is placed.
* Affected by Covid-19, there may be a 1-5 day delay in delivery.
* Order with Standard or Express shipping, please contact our Customer Service at firstname.lastname@example.org to receive order instructions.
Please Note: Some remote areas may ask for an additional shipping cost. Such us : HI AK PR GU and so on.
SHIPMENT PROCESSING TIME
Orders are typically shipped within 1-2 business days from the date of order. Once your order is shipped, it is estimated that you will receive the order within 8-20 business days from the shipping date. If you need the item(s) sooner and are living in the U.S., please select Standard or Express shipping option.
We do our best to ensure timely delivery of all orders. Deliveries may delay due to the unpredictable causes like natural disaster, extreme weather conditions, or any event leading to disruptions at airports. If you have any enquires on your order status, please feel free to contact us.
TRACKING MY ORDER
Sometimes the tracking information may take a few days to refresh, please follow these steps to trace your order:
- Click "Track Your Order" above the navigation bar
- Enter your tracking number from your order dispatch email and click "Track"
- Orders shipping is not available for P.O. Boxes and APO/FPO/DPO addresses.
- Some locations or certain items may not be eligible for all shipping methods
SALES & USE TAX
1.What is Sales & Use Tax?
Sales & Use Tax ("Sales Tax") will be charged by applicable US states（eg. Kentucky, California, ect.) and EU countries to customers who purchase from us.
2.How is Sales & Use Tax calculated?
Sales Tax is calculated on the net total merchandise value after all applicable discounts have been applied. Total taxes may also include taxes charged on the delivery and shipping fees (if taxable in your state). Sales Tax charged on your order will be displayed at the checkout stage.
3.Will Sales & Use Tax be refundable?
In case of returns and/or refunds, the appropriate Sales Tax will also be refunded.
4.The limits for duty-free packages are established by your local customs authority. Please check your local customs authority’s website for more information.
Why your order may arrive in two or more packages？
If you are in the U.S., you may be receiving items separately in two or more packages and on separate days due to the dispatch of items from different warehouses. However, our shipping cost applies only to the order, there is no additional shipping cost for separate packaging for the same order.